Deceased Claims Processing, Automated
End-to-end workflow automation for death claim settlements. AI-powered document extraction, multi-level approvals, and full regulatory compliance.
Features
Everything your operations team needs
Purpose-built for deceased claim processing with Indian banking regulations at its core.
AI Document Extraction
Upload death certificates, legal heir documents, or nominee forms. GPT-4o Vision extracts and prefills claim data instantly with field-level confidence scores.
Multi-Level Workflow
Configurable approval chains from Branch Data Entry through Checker Verification, BOV Entry, and final HO approval. Every claim follows the right path.
Smart Document Management
Section-aware document uploads for deceased info, claimant details, and claim forms. AI maps extracted fields directly to the relevant form section.
Role-Based Access
Branch Staff, Branch Managers, BOV Officers, Regional Heads, and HO Admins each see exactly what they need. Claims route to the right desk automatically.
SLA Tracking
Every workflow step has configurable SLA deadlines. Real-time dashboards show pending claims, overdue items, and bottleneck analysis across branches.
Complete Audit Trail
Every action logged with timestamps, user IDs, and remarks. Full traceability from claim registration to settlement for regulatory audits.
How It Works
From claim to settlement in days, not months
Register Claim
Branch staff uploads documents and the AI extracts deceased details, nominee information, and account data. Fields are pre-filled for quick data entry.
Branch Verification
Branch manager verifies the claim details, document authenticity, and account information. Approve to advance or send back for corrections.
BOV Processing
Back Office Verification team enters additional details and a senior officer verifies the complete claim package before forwarding to HO.
Settlement
Head Office gives final approval. The claim is marked settled with a complete audit trail from registration through every approval step.
Results
Transform your claims operations
Banks using ClaimFlow see dramatic improvements in processing speed, accuracy, and compliance readiness. Replace manual tracking with automated workflows.
- Reduce claim processing time from 45 days to under 15 days
- Eliminate data entry errors with AI-powered extraction
- Pass regulatory audits with complete digital trails
- Real-time visibility across all branches and claim types
Compliance
Built for Indian banking regulations
ClaimFlow is designed around RBI guidelines and banking circulars for deceased account claim processing.
RBI Compliant
Workflows aligned with RBI Master Circulars on deceased claim settlement procedures and timelines.
Audit Ready
Every action timestamped with user attribution. Generate compliance reports for internal and statutory audits.
Data Security
Role-based access, encrypted storage, and row-level security. Customer data is protected at every layer.
Ready to modernize your claims workflow?
Join banks that have cut their claim processing time by 70% and achieved zero compliance gaps with ClaimFlow.